City Wide Group

By Peter Weick on Oct 24, 2023 Verified by Google

We are in the Kitchener area and were looking to find a local company to underpin our crawl space. City Wide responded and lead us to believe they had a local crew, but in the the end they drove in from Brampton everyday, that they actually came. Initially the quote was quite competitive, but after a closer look at the drawings it increased 50%. Which still seemed fair. Project duration was quoted at 4-6 weeks initially, we figured 6-8 would be more reasonable. Turned out to be the most stressful year in our lives. They claimed they were coming to do work and they didn't come. And chasing down a response through a number of different people was very time consuming. For a year we were stuck at home not knowing what would happen next. And in the end they did not 'leave it better then they found it'. It was a mess, a mess the entire year. The entire time I hoped to be one of those customers in their videos. But no where near to that experience. The only thing they did in a timely manner was invoice.

By Colleen Manuel on Jul 30, 2023 Verified by Google

I called City Wide Group when there was a problem with a leaky basement. James came over the very next day and was very impressive with his wealth of knowledge and how he was going to fix the problem. The crew had to work under very challenging conditions from a snow filled back yard to heavy clay soil. They also worked carefully around a cherished awning attached to the house. Thank you Ben and Peter. City Wide went above and beyond and even installed a sump pump at no charge. They did a wonderful clean up job and also left the basement spotless after installing the sump pump. Thanks again to everyone at City Wide.

By CommonSenseRevolution X on Jul 18, 2023 Verified by Google

Recently we discovered a leak in our basement. Jamie at City Wide contacted us over the phone to get information. He quickly directed me to check few things which helped me to identify the leak which was not through our basement walls, thankfully. The problem was fixed and while I did not need City Wide Group services, they provided professional, helpful information in a timely and friendly manner. I would NOT hesitate to call them or recommend them to friends and family.

By Erin Walker on Apr 27, 2023 Verified by Google

We recently had a basement flood and called City Wide Group based on a recommendation from a past customer. Jamie came out and was able to explain to us exactly why the flooding was happening and came up with a design plan to fix it. A new sump pump, weeping tile and waterproofing were installed, and Jamie was able to design the work so it would not affect our driveway and front porch or destroy finished areas of our basement. His team was able to fit us in immediately within the week. They did a great job, worked quickly and efficiently, and cleaned up afterwards. Would highly recommend them.

By Anna Gravesade on Apr 13, 2021 Verified by Google

I have been worried about our wall foundation crack and Richard Grieg came and provided me with advice on what to do. (We can fix it ourselves). I wasn't charge a cent, it was FREE estimate/advice! Richard was very friendly and professional. He explained to me what was happening and advice me what to buy to fix it. I am so thankful and relieved that we don't have to spend a lot of money to fix it. Thank you so much City Wide Group. I will definitely recommend you to everyone. I already did on my Facebook account.